Where did contacts go?

Julie, we will further consider your feedback and improve our new draft UI. This will include the management of basic contact information for each recipient. Thus, you will be able to continue storing and viewing information (also the ones you previously stored).

Fabian Ok, so when does that come back?

Julie, actually very soon – likely next week already!

Fabian THANK YOU. This has seriously been a significant business issue for me that I have been trying to find a way to work around. I will push back any changes on my end until then.

Fabian So... it has been about a month. Any news on when contacts will be back????

Julie, it's already in the product. Next to each recipient of a draft in the sidebar, you will now find their stored contact information.

Fabian Just checked and it does look like a change has happened there with a place to click a card that shows info. Previously, I had added important information to the contact card and I am not seeing that there now. Just name and email. Is the rest of the info I added like birthday, phone number, and notes about that contact gone? How do I access that?

Julie, you seem to check at the right place! All of the previously stored information should still be there for a given recipient/contact. If it does not work, please send a support request to support@mailbutler.io and we will iron this out for you.

Fabian Looks like all of this information is just gone and the way contacts is connected is basically useless now! Really disappointed that MailButler has lost the main important feature.

Jurgen Proschinger YES! I am still waiting to hear back from MailButler about this.

Jurgen, all of the stored contact information is still present in our database and soon we will provide a new streamlined UI to access these in our new draft UI. Nothing is lost!

Fabian, great news! May I ask if that new UI will sync with Apple Contacts or not? Because if not, I will stop using it and rather click around two apps (Mail and Contacts) as opposed to maintaining two databases. To repeat what I've said for years: CONTACTS and INFORMATION about them is the CORE REASON for Mailbutler's existence in my workflow. I don't need the gimmicky AI generation, send later, to-do or whatever. It's CONTACTS for me. Right next to the email I'm reading. And I've said that for how long now... 9 years I think.

Jurgen, we currently do not have any plans to implement syncing of contact information back to external address books.

Fabian I’ve been with mailButler for a few years and I was not notified about this. The first time it was mentioned is when I noticed functionality limitations and asked a question about what was happening. I saw your screenshot but not sure how that’s helpful. Mail Butler in the past has been excellent for allowing me to have a quick reference with notes and tags applied directly to a contact (not to a single email). I am just so frustrated that a system that previously worked and served me well has become almost obsolete for my needs.

Julie Lohre - will the updated UI still allow me to view email history associated with a contact?

Eli, yes we will also include this email history in the updated UI