Synch contacts between Mailbutler and external services.

Fabian, short and precise answer. After countless reuqests over the last 8 years and reassurances that you'll look into it. Would you mind sharing more details on that decision? Because, I've been updating my Mailbutler contacts from within Mailbutler and those changes aren't reflected in Contacts. Not at all. So, I'm not happy about this decision as I'm now effectively sitting on two separate databases that I'll have to "merge" and then somehow avoid putting anything into Mailbutler under the contacts tab in the future. Not good. Contacts was and remains one of THE most crucial features of Mailbutler. I think you owe your users a more detailed explanation than just closing this case and saying "No."

Jurgen, can you please share how you used Mailbutler's contacts feature so far? Our new focus is on providing context about the recipients when composing a draft. This does not require maintaining contacts in Mailbutler any longer. But maybe there is a use case of the Mailbutler contacts feature that we are not (yet) aware of?!

Fabian, you know, I've been banging this drum for almost a decade now and would've expected that you guys are keeping tabs on my feedback. I've using Contacts on iOS and Mac OS, because ALL my apps and ALL my workflow digs into it. I've built, over the years, a habit to update my business contacts in Mailbutler though as I'm only replying to email from my desktop Mac and it's just convenient looking at a contact, seeing the digital signature/business card... and updating the contact as needed directly in Mailbutler's tab if I realize the person has changed position, company, address, mobile, email etc. It's just more convenient than going into Contacts as I've Mailbutler's tab open in Mail. I've done this, because for almost a decade I've been told you're planning on syncing with Apple Contacts. So, today's news comes as a big surprise. Personally I've never understood why, despite so many requests, you've never solved this issue. Can't be so complicated. Many apps sync with Apple Contacts or Google Gmail Contacts.

Jurgen, thanks for sharing this workflow (again) with us! If I understand it correctly, then you want to have a recipient's details next to your draft when composing an email to them, right? Is there any particular information about a recipient, which you consider especially valuable to have when drafting an email? We are still improving the new draft UI view, which is supposed to give you exactly this: A complete context about your recipients, so that you can tailor the email draft for them.

Fabian, yup, pretty much. I quickly compare the details on file with the signature/digital business card to see if their position or contacts have changed. And if Mailbutler keeps that information only within its own database and doesn't sync it with Contacts, then all my other apps don't work reliably as they draw on contact details within Apple Contacts!

Mailbutler... and that's the standard canned reply you've been telling me for a decade!! I start to understand why projects don't move ahead in Germany as they used to back in the days...:)

Allen, which CRM are you using?

P.Chavaillaz, which identity management system are you currently using?

Fabian: At the time of my remark, I was running on OSX OpenLDAP with open source SKIM interface to allow Identity management to and from multiple address books (OSC Contacts, Cloud, Google and so on). Nowadays, I'm back to BusyContacts on OSX as my needs have reduced