Sep 25

Non HTML watermark

Hi, I'm really satisfied with your essential plan and don't find it lucrative to upgrade. However, I'm unable to use it because of your watermark. I don't have a problem with watermark on my emails but your watermark uses html which makes the email non-dark-mode. It always appears white. Furthermore, html emails reduce deliverability and for that I only use plain text emails. Is it possible to make your watermark plain text?

Closed

Oct 1, 2021

Dear Soum, This is certainly not intentionally, and rather sounds like a bug. Might I ask you to get in touch with our support team by sending an email to support@mailbutler.io? They will be able to assist you further with this issue. I will close this ticket here since we rather keep this page for feature requests. Thank you and have a nice day!

Oct 1, 2021

Noortje: Your support team told me to open this feature request.

Oct 1, 2021

Noortje: This is so BS and definitely puts the reputation of Mailbutler at risk. You don't even have any coordination with your support desk? Please don't take such adamant moves by closing the ticket without knowing what's happening in your team.

Oct 1, 2021

soum: we're very sorry about the confusion. A ticket has been created for our developers to look into it and one of our support members will be in touch with you shortly.