Sep 21
Clicks when a PDF attachment is opened
When I attach a PDF file to a message, MailButler does not detect when the PDF is opened (it does with a URL link) and records the opening as a 'click.' It would be a great feature to include 'clicks' for attachments in general since I wish to know when the recipient has opened the attachment. I hope this is possible.
Closed
Gerald, unfortunately this is technically not possible. Therefore we generally suggest to upload attachments to a file service provider, such as Dropbox, OneDrive, and user download links in emails. Then clicks can be tracked again.